I've paid, but I haven't received my ticket. What should I do?
                
                    What are the cancellation and refund procedures?
                
                    Can I make changes to the date and/or route on my ticket?
                
We are happy to support you at every moment of your trip. You can reach us via live chat, through our 24/7 call center support, or using the contact form below.
Wingie GmbH, Friedrichstrasse 171 10117
Berlin, Germany
+1 4378883181
Our office hours are from 8:30 am to 6:00 pm (EEST), Monday through Friday. You can contact our call center with any questions regarding your ticket 24 hours a day, 7 days a week.